Vendor Contact
Information
CISV Contact
Information
VID#
1205724696400
CMBL
Contact Person:
Don Tuley
Address
Phone #:
903-818-0954
48 Pat Lane
Fax #:
903-786-9027
Pottsboro ,
TX 75076
E-Mail Address:
dtuley@tuledtechnologies.com
Alternate
Contact
Leslie Tucker
ltucker@tuledtechnologies.com
214-491-8348
Maintenance,
Repair and Support Plans
Maintenance &
Repair
To ensure that your technical
support requests are processed, Tuled
Technologies, LLC has the following guidelines:
Non-emergency requests during business hours
(M-F 8:00AM to 5:00 PM) should be e-mailed
to
btucker@tuledtechnologies.com which will
broadcast your request to the technical
support team. If your Internet service is
down, please call 903-818-0954.
Emergency requests during business hours
(M-F 8:00 AM to 5:00 PM): call
903-818-0954.
Non-emergency requests after business hours
and on weekends should be e-mailed to
btucker@tuledtechnologies.com
which will be handled on the next business
day.
Emergency requests after business hours and
on weekends: call 903-818-0954 and place an
emergency service request. An alert will be
sent to our on-call technical support
immediately.
Warranty and Maintenance Agreement emergency
request response time is one (1) hour to
return your call and four (4) hours to
arrive on-site. Non-emergency request
response time is eight (8) business hours to
return to call.
Customer Service related calls, questions
and/or complaints can be directed to Don
Tuley at 903-818-0954 or Leslie Tucker at
214-491-8348.
Tuled Technologies,
LLC’s Labor rates are as follows:
Holidays
$ 210.00
Trip and Destination Charges will apply.
Emergency calls are
billed minimum 3 hours.
Tuled Technologies,
LLC will make available equivalent replacement
parts for a product sold to the state for a
period of at least three (3) years after said
product is discontinued.
Catalog of
Products
PD-PH-6012/AC48
Powersdine 12 Port In-Line Power Unit
725-57
$900.00
$855.00
PD-6024/AC
Powerdsine 24 Port IEEE 802.3af Power Hub
725-57
$1,400.00
$1,210.00
MSA-A-50
Peripheral Node Expansion
883-80
$1,370.00
$1,370.00
MSA-A-45
DSS/BLF
883-80
$840.00
$840.00
MSA-A-41
MSDN Voice VI
883-80
$1,680.00
$1,680.00
MSA-A-40
ACD 2000
883-80
$3,360.00
$3,360.00
MSA-A-36
ANI/DNIS
883-80
$840.00
$840.00
MSA-A-34
Internal SMDR
883-80
$840.00
$840.00
MSA-A-32
MSDN Voice V
883-80
$1,260.00
$1,260.00
MSA-A-23
Auto-Attendant
883-80
$1,260.00
$1,260.00
MSA-A-21
MSDN Voice IV
883-80
$2520.00
$2520.00
MSA-A-18
MSDN Data
883-80
$840.00
$840.00
MSA-A-17
MSDN Voice III
883-80
$1,260.00
$1,260.00
MSA-A-16
MSDN Voice II
883-80
$1,260.00
$1,260.00
MSA-A-15
MSDN Voice I
883-80
$1,680.00
$1,680.00
MSA-A-12
Control Redundancy Software
883-80
$3.360.00
$3.360.00
MSA-A-11
Advanced Analog Networking
883-80
$1,680.00
$1,680.00
MSA-A-09
Trunk Busy Status
883-80
$840.00
$840.00
MSA-A-08
Traffic Reporting
883-80
$840.00
$840.00
MSA-A-04
Advanced Data
883-80
$840.00
$840.00
MSA-A-02
Advanced ARS
883-80
$1,680.00
$1,680.00
MSA-A-01
COV Option
883-80
$3,360.00
$3,360.00
MP914AA
Power Converter (AC)
883-80
$1,260.00
$1,260.00
MNRD-A-60
MSDN Network Resource Dimension 60 (31-60
PBXS)
883-80
$840.00
$840.00
MNRD-A-30
MSDN Network Resource Dimension 30 (11-30
PBXS)
883-80
$840.00
$840.00
MNRD-A-10
MSDN Network Resource Dimension 10 (6-10
PBXS)
883-80
$420.00
$420.00
MNRD-A-05
MSDN Network Resource Dimension 5 (5 PBXS)
883-80
$420.00
$420.00
MNRD-A-04
MSDN Network Resource Dimension 4 (4 PBXS)
883-80
$420.00
$420.00
MNRD-A-03
MSDN Network Resource Dimension 3 (3 PBXS)
883-80
$420.00
$420.00
MLCL-A-32
32 Key Line Appearances
883-80
$1,680.00
$1,680.00
MLCL-A-24
24 Key Line Appearances
883-80
$1,680.00
$1,680.00
MK192AA
SX-2000 Hard Disk Drive Upgrade
883-80
$840.00
$840.00
MC606AB
Mass Storage Expander Card
883-80
$2,520.00
$2,520.00
MC341CA
DID/Loop Tie Trunk Card (4 Circuits)
883-80
$1,680.00
$1,680.00
MC340BA
LS/GS Trunk Card (8 Circuits)
883-80
$2,184.00
$2,184.00
MC330AB
DNIC Line Card (16 Circuits)
883-80
$1,512.00
$1,512.00
MC320FA
ONS CLASS Line Card
883-80
$1,999.00
$1,999.00
MC312AB
Peripheral Switch Control II Card
883-80
$1,680.00
$1,680.00
MC243BA
Circuit Switch Matrix II Card
883-80
$2,520.00
$2,520.00
MC215AD
Main Control IIIe Card
883-80
$6,720.00
$6,720.00
9401-000-024-NA
Music on Hold Paging Unit (DNIC)
883-80
$231.00
$231.00
9400-300-316-NA
Single Mode Extended FIM
883-80
$1,837.00
$1,837.00
9400-300-315-NA
Multi-Mode Extended FIM
883-80
$1.531.00
$1.531.00
9400-300-312-NA
Control Resources Card III
883-80
$840.00
$840.00
9400-300-310-NA
FIM Carrier Card
883-80
$1,008.00
$1,008.00
9400-300-308-NA
DSU Slot FIM Carrier
883-80
$840.00
$840.00
9400-300-301-NA
Fiber Interface Module (FIM)
883-80
$384.00
$384.00
9400-200-303-NA
Peripheral Slot FIM Carrier Card
883-80
$840.00
$840.00
9400-100-301-NA
Peripheral Fim Carrier
883-80
$766.00
$766.00
9189-048-001-NA
Console Handset Curly Cord (Grey) (Qty 10)
883-80
$95.00
$95.00
9189-048-000-NA
Console Handset (Light Grey)(Qty 10)
725-53
$138.00
$138.00
9189-000-401-NA
Superconsole 1000 for SX2000 - Dark Grey;
Back L
883-80
$1,680.00
$1,680.00
9189-000-301-NA
Superconsole 1000 for SX200 - Dark Grey;
Back Li
883-80
$1,531.00
$1,531.00
9180-510-006-NA
DSP Module - Single
883-80
$1,302.00
$1,302.00
9180-510-004-NA
SX-200 EL/ML Dual link T1 Module
883-80
$1,672.00
$1,672.00
9141-300-001-NA
Dataset Power Supply
725-53
$35.00
$35.00
9141-210-300-NA
Dataset 2103 Standalone NA
725-53
$433.00
$433.00
9141-110-300-NA
Dataset 1103
725-53
$346.00
$346.00
9132-800-299-NA
Long Bracket (Black) for PKM48 (single)
725-53
$35.00
$35.00
9132-800-208-NA
Handset Cord 9ft/3m-Dark Grey (4000 & 5000
IP Se
725-53
$87.00
$87.00
9132-800-200-NA
Handset, Dark Grey (4000 & 5000 IP Series
Sets)
725-53
$502.00
$502.00
9132-200-202-NA
PKM48 Kit, Dark Grey
725-53
$329.00
$329.00
9132-200-200-NA
PKM48, Dark Grey
725-53
$217.00
$217.00
9132-150-202-NA
Superset 4150 Backlit, Dark Grey
725-53
$530.00
$530.00
9132-025-202-NA
Superset 4025 Backlit, Dark Grey
725-53
$325.00
$325.00
9109-652-004-NA
SX-200 Peripheral Node BCC ll 110V
883-80
$2,376.00
$2,376.00
9109-615-001-NA
SX-200EL/ML ISDN PRI Card
883-80
$2,088.00
$2,088.00
9109-612-001-NA
Peripheral Card FIM Carrier (EL Cabinet)
725-57
$1,531.00
$1,531.00
9109-532-007-NA
Superset 4000 Series Sets Option
725-57
$813.00
$813.00
9109-117-001-NA
Bay Control Card III (BCC lll)
883-80
$1,837.00
$1,837.00
9109-110-001-NA
ONS/CLASS Line Card (12 Circuit)
725-57
$1,531.00
$1,531.00
9109-040-000-SA
OPS Line Card (6 Circuit)
725-57
$2,068.00
$2,068.00
9109-021-001-NA
SX-200 ML/EL T1 Card
725-57
$1,760.00
$1,760.00
9109-017-001-SA
Bay Control Card
725-57
$1,149.00
$1,149.00
9109-016-000-SA
DTMF Receiver Module
883-80
$544.00
$544.00
9109-012-001-NA
Digital Line Card (12 Circuit)
883-80
$1,531.00
$1,531.00
9109-011-001-SA
LS/GS Trunk Card (6 Circuit)
883-80
$1,320.00
$1,320.00
9109-008-000-SA
Bay Power Supply 110 Volt
725-57
$766.00
$766.00
54000970
TDM Device Option (Qty 4)
725-57
$112.00
$112.00
54000540
3300 IP Networking License
725-57
$4,999.00
$4,999.00
52001151
3300 IP Phone License
725-57
$90.00
$90.00
54000303
3300 - Network Link License
725-57
$1,500.00
$1,500.00
54000300
3300 - ACD Agent License
725-57
$60.00
$60.00
54000297
3300 - Mailbox License
725-57
$30.00
$30.00
54000294
3300 - IP Device License
725-57
$40.00
$40.00
54000291
3300 - IP User License
725-57
$60.00
$60.00
52001770
SX-200 MX Controller Premier Package 6x8x8
725-57
$6,500.00
$6,500.00
52001320
SX-200 MX Controller Business System
(6X20X8)
725-57
$5,000.00
$5,000.00
52001142
LW31/32/33 to LW34 Software Upgrade
883-80
$5,880.00
$5,880.00
50004190
3300 MX CONTROLLER
725-57
$3,000.00
$3,000.00
50004041
SX-200 Peripheral Cabinet - Dark Gray
725-57
$1,672.00
$1,672.00
50003791
5220 IP Phone, Dual Mode, Dark Gray
725-53
$310.00
$310.00
50003724
SX-200 IP Analogue Main Card
725-57
$1,700.00
$1,700.00
50003696
3300 Single-Mode Extended Dual FIM
725-57
$1,800.00
$1,800.00
50003695
3300 Multi-mode Extended Dual FIM
725-57
$1,500.00
$1,500.00
50003560
Embedded Digital Trunk Module
725-57
$1,500.00
$1,500.00
50003071
5550 IP Console (Dark Grey) (North American)
725-57
$2,500.00
$2,500.00
50002286
SX200 Peripheral Node BCC3 110V
883-80
$2,376.00
$2,376.00
50002070
48VDC Ethernet/AC Power Adapter, NA, 120V
50-60H
725-53
$20.00
$20.00
50001754
5485 IP Paging Unit
725-57
$650.00
$650.00
50001644
5550 IP Console Keypad Light Grey (FRU)
725-57
$2,000.00
$2,000.00
50001267
Analog Service Unit (ASU) - 24 ONS Ports
725-57
$2,500.00
$2,500.00
50001266
3300 Universal ASU (NA)
725-57
$2,500.00
$2,500.00
50001248
ICP Dual Fiber Interface Module
725-57
$500.00
$500.00
50001145
5550 IP Console (Light Grey) (North America)
725-57
$2,500.00
$2,500.00
50000111
PKM12, Dark Grey, FRU
725-53
$138.00
$138.00
50000110
PKM12 Kit, Dark Grey
725-53
$164.00
$164.00
Copyright [2007]
[Tuled Technologies, LLC]. All rights reserved
